Tax Collector
Position Overview
- Company Name
- City of Waterbury
- Job Title
- Tax Collector
- Description
CIVIL SERVICE COMMISSION
WATERBURY, CONNECTICUT
OPEN COMPETITIVE EXAM #2612
OPEN COMPETITIVE EXAMINATION FOR: TAX COLLECTOR
SALARY: $104,129 ~ $129,086/yr.
FRINGE BENEFITS: Choose from available health insurance plans (employee contributions vary) Prescription Drug Rider, Dental Plan, Group Life Insurance for Individual; Retirement Plan; paid Holidays; paid Vacation Days; paid Sick Days; paid Personal Days.
LAST DAY FOR FILING APPLICATIONS
Applications, which may be obtained by visiting our website at www.waterburyct.org or at the Civil Service Office, Chase Municipal Building, 236 Grand St., Waterbury, CT 06702 & must be on file by 4:30 p.m. on:
UNTIL SUFFICIENT APPLICATIONS ARE RECEIVED
IMPORTANT:
Veterans – Veteran’s points will be awarded in accordance with the Connecticut State Statute. Five (5) for non-disabled veterans, ten (10) for disabled veterans. Proper documentation must be submitted to the Personnel Director before the date of the examination.
2. Residents – Five (5) Residency points shall be added in accordance with the amendment to the Civil Service Ordinances dated March 18, 2011. Proper documentation and proof of residence must be submitted no later than the closing date for applications.
EXAMPLES OF WORK: (Illustrative only)
Plans, organizes and directs all work (preparation, distribution, collection, etc.) involved in the established bill issuance and collection cycle to insure timely and accurate billing, payment and accounting of assessed taxes,
Performs analysis of collections and delinquencies necessary to prepare reports for submission to the Finance Director and Mayor’s Office and prepares required reports and data extracts for submission to the Board of Aldermen. Prepares the Tax Collector Annual Report. Prepares the Annual Suspense List for approval by the Board of Aldermen.
Analyzes collections and delinquencies necessary to prepare reports for submission to the Finance Director, Budget Director and Mayor’s Office upon request and other required reports and data extracts for submission to the Board of Aldermen.
Works with the Deputy Tax Collector to administer the alias tax warrant and tax sale auction process.
Manages the tax collection system in consultation with the software vendor and the City’s IT Department.
Works with the collection system’s software vendor on a regular basis in the administration of the billing & collection process involving rate book production and reconciliation, bill generation, demand notices, warrants, etc.
In collaboration with the Deputy Tax Collector, works with marshals, constables, Corporation Counsel and contracted vendors in the collection of delinquent taxes and other past due obligations.
Monitors records of delinquent taxes; arranges and approves payment plans for tardy taxpayers; initiates enforcement procedures against delinquent non-payers, in consultation with the Finance Director and Corporation Counsel.
Prepares and files certificates of lien for the continuance of liens.
Formulates and prescribes policies, work methods, and procedures for subordinates in the collection of property tax and other revenues.
Supervises all activities within the revenue collection function, including customer service activities.
Personally supervises subordinate personnel as assigned.
Evaluates current work processes within the Office of Revenue Collection; develops improvements to existing processes to improve effectiveness and efficiency, and implements process improvements. Works in cooperation with Utility Controller.
Evaluates, makes recommendations, and implements computerized systems within the Office of Revenue Collection.
Establishes and directs a formal training program for staff within the Office of Revenue Collection.
Establishes and directs a formal customer service operation within the Office of Revenue Collection.
Develops an annual customer communication plan to improve communication with taxpayers and other external customers. Implements technological improvements to improve customer service.
Develops key performance indicators and operating metrics used to measure the success of the Office of Revenue Collection in meeting goals and performance benchmarks.
Develops staffing and resource plans and prepares, monitors, and evaluates an annual budget for the office.
Does related work as required.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Thorough knowledge of modern revenue billing and collection principals, systems and practices.
Ability to plan and supervise complex tasks involving large amounts of data.
Thorough knowledge of Connecticut state tax collection laws and regulations.
Working knowledge of lien processes, alias tax warrant and tax auction sale processes, bankruptcy laws and regulations as they relate to municipal taxes, usage fees and other revenues.
Ability to lead, motivate, and supervise professional and clerical staff.
Ability to establish and maintain effective working relationships with superiors, associates, members of City boards, other agencies and the general public.
Ability to give clear, concise written and oral instructions and work effectively with staff, superiors, agencies and the general public.
Ability to analyze work processes and procedures and to design new, more efficient or effective processes.
Ability to use computerized financial systems, tax collection systems, operating on a variety of platforms.
Ability to prepare MS Excel spreadsheets.
IN ORDER TO BE CONSIDERED FOR THIS POSITION YOU MUST INDICATE ON YOUR APPLICATION THAT AS OF THE CLOSING DATE YOU HAVE THE FOLLOWING EXPERIENCE:
Associate’s degree from an accredited college or university in Business Administration, Accounting, or closely related field and Certification as a Connecticut Municipal Tax Collector, plus five (5) years of progressively responsible supervisory experience in the tax assessment, tax collection, revenue collection, banking, or financial services field.
OR
Bachelor’s degree from an accredited college or university in Business Administration, Accounting, or closely related field, plus Five (5) years of progressively responsible supervisory experience in the tax assessment, tax collection, revenue collection, banking or financial services or related field.
NOTE: Certification as a Connecticut Municipal Tax Collector is critical to the position. Any individual who is minimally qualified by a bachelor’s degree, and subsequently hired without certification, shall obtain such certification as a Connecticut Municipal Tax Collector within 36 months from their date of hire.
COPIES OF DIPLOMA OR TRANSCRIPTS AND CONNECTICUT MUNICIPAL TAX COLLECTOR CERTIFICATION, IF APPLICABLE
MUST BE SUBMITTED
AT TIME OF APPLICATION
The Parts and Weights for this examination will be determined prior to conducting the exam. Individuals appointed shall be required to serve a working test period which will be, in effect, the final phase of the examination. Appeal Process- An applicant may appeal notice of not meeting the minimum qualifications (Civil Service Rules and Regulations, Section 3741, Subsection B, Article 9) to the Civil Service Commission within seven (7) days of the date on such notice. Please notify the Civil Service Office of a change in address. Notification will be mailed to the address written on your application.
THE CITY OF WATERBURY IS AN EQUAL OPPORTUNITY EMPLOYER
E.O.E. M/F/H/V
EEOP Utilization Report available upon request
10/18/24 USAR mj
Working Conditions, Physical and Mental Requirements
Employees appointed to positions in this class must have adequate physical strength, stamina, physical agility and visual and auditory acuity and must maintain such physical fitness as to be able to perform the duties of the class. A physical examination may be required.
NEVER (N) OCCASIONALLY (O) FREQUENTLY (F) CONSTANTLY (C) 0 % of Shift 1-33% of Shift 34-66% of Shift 67-100% of Shift Working Conditions N O F C Working Conditions N O F C Physical Demands Depth Perception X Standing X Color Distinction X Walking X Peripheral Vision X Sitting X Driving X Lifting X Physical Strength: Carrying X Little Physical Effort (-10 lbs.) X Pushing X Light Work (-20 lbs.) X Pulling X Medium Work (20-50 lbs.) X Climbing X Heavy Work (50-100 lbs.) X Balancing X Very Heavy Work (100+ lbs.) X Stooping X Environmental Conditions Kneeling X Cold (50 degrees F or less) X Crouching X Heat (90 degrees F or more) X Crawling X Temperature Changes X Reaching X Wetness X Handling X Humidity X Grasping X Extreme Noise or Vibration X Twisting X Exposure to Chemicals X Feeling X Exposure to Gases and Fumes X Talking X Exposure to Unpleasant Odors X Hearing X Exposure to bodily fluids X Repetitive Motion X Exposure to dampness X Hand/Eye/Foot Coordination X Confinement to Small or Restricting Area X Visual Acuity/Near X Mechanical Hazards X Visual Acuity/Far X Physical danger or abuse X The above statements are intended to describe the general nature and level of work being performed by the employee assigned to this position. They are not to be construed as an exhaustive list of all job responsibilities and duties performed by personnel so classified. The City of Waterbury is an equal opportunity employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the City when necessary.
- Salary Range
- $104129.00 -$129086.00
- Job City
- Waterbury
- Job State
- CT
- Job Country
- Website
- waterburyct.org
Qualifications
- Min. Education
- Bachelor of Science
- Min. Years of Experience
- 5
- Required/Preferred Skills
- Certification as a Connecticut Municipal Tax Collector is required
How to Apply
- Contact Name
- Jameson, Michele
- Contact Address
- 235 Grand Street Waterbury CT 06702 United States
- Contact Phone
- (203) 574-6761
- Contact Fax
- (203) 574-8087
- mjameson@waterburyct.org
- Best Method of Contact