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Communicating Through a Crisis: Lessons Learned From COVID-19

Municipal Training WEBINAR

Wednesday, November 18, 2020

Communicating Through a Crisis: Lessons Learned From COVID-19


11:00 a.m. - 12:00 p.m.


For the past eight months, Connecticut municipalities have had to adjust to unprecedented disruptions and challenges caused by the COVID-19 global pandemic. This presentation reviews best practices for communicating through a crisis, examines recent experiences and reinforces strategies needed for all of forms of public communication.

CCM PRESENTER back to top

Dan Tapper
Senior Account Manager 
Sullivan & LeShane


  • First Selectmen, Mayors, Town/City Managers
  • Finance Personnel
  • Personnel/Human Resources
  • City/Town Attorneys
  • Public Safety Officials
  • School Superintendents/School Business Managers/Boards of Education
  • Information Technology Personnel
  • Boards/Commissions/Committees

COST back to top

FREE to individuals who are elected, appointed, or employed by muncipalities that are CCM Members.

Not sure if you're a CCM Member? Click here to find out!

WAYS TO REGISTER back to top

CLICK HERE to be redirected to GoToWebinar, where attendees can register. 

Please contact CCM Training at or call (203) 498-3037.

CCMO back to top

Due to current conditions, CCM is not holding in-person trainings for participants in the CCMO program to earn credit hours. However, CCM would still like to provide opportunities to work toward completion in the program. 

Participants have the opportunity to earn CCMO credit hours by watching and participating in this webinar:

  • Watching this webinar live is good for 1 credit hour of Personal Development.
  • Completing the short quiz that will be sent to attendees following the webinar is good for 2 credit hours of Personal Development. 



Fine Print back to top

UPDATES & CHANGES: Last minute changes and updates, weather postponements, cancellations, etc. will be posted on this page

CANCELLATION POLICY: We understand your schedule may change. Please let us know if you have registered and can no longer attend.

CONSENT TO CCM FOR USE OF PHOTOGRAPHIC IMAGES: Registration and attendance at CCM workshops, meetings, and events constitutes an agreement by the registrant to the use and distribution of the attendee’s image in photographs, videos and electronic reproductions of such events and activities sponsored by CCM.