See-Click-Fix! Hamden Joins Growing Number Using Mobile App
The town of Hamden has joined the growing number of communities across the nation and the world to utilize “SeeClickFix,” a mobile and web-based application which allows residents to report issues and concerns to town personnel directly from their mobile device or personal computers.
In late 2017, Hamden became part of the SeeClickFix family, which originated and is based in downtown New Haven.
Public Works Director Craig Cesare said: “SeeClickFix will allow our residents and staff to communicate more closely than ever before. The built-in feedback system will let residents know that the town is taking their concerns seriously, and that our staff members are working hard to positively resolve issues across Hamden.”
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To use SeeClickFix, residents should down the application from the Apple Store or Google Play Store on their smart-phone devices. SeeClickFix users can then select “Hamden” as their location within the application, which will display an interactive virtual map of the town and all of the outstanding issues or concerns that have been reported by residents.
Upon reporting an issue, the user will receive an email confirming their submission and users will then receive further email notifications from the town when their submission has been resolved, or if further action must be taken.
Residents can visit www.hamden.com/SeeClickFix to submit issues directly from personal computers.
Mayor Curt Leng said: “I’ve made it a point to work hard on improving the transparency, accessibility and responsiveness of Hamden’s local government. The launch of SeeClickFix is a major step in this endeavor.”